Privacy & Policy

This Privacy Policy describes how ACT Solution (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information.

1. Information We Collect
A. Personal Information
  • Name
  • Email address
  • Phone number
  • Address (if required for KYC)
  • Date of birth
  • Identity documents (KYC)
  • Payment or wallet details (processed via secure providers, not stored directly by us)
B. Platform Usage Data
  • IP address
  • Device information
  • Browser details
  • Login records
  • Click and navigation behavior
C. Trading Activity
  • Trades executed
  • Deposits and withdrawals
  • Balance and transaction history
2. How We Use Your Information

We use collected data for:

  • Account creation and verification
  • Processing deposits & withdrawals
  • Delivering Forex trading services
  • Sending market updates, signals, and newsletters
  • Ensuring platform security and fraud prevention
  • Legal compliance (KYC & AML regulations)
  • Improving user experience and platform performance

We never sell personal data to third parties.

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience
  • Remember login sessions
  • Analyze platform usage
  • Customize marketing content

Users may disable cookies in browser settings, but certain features may not function properly.

4. Data Sharing

We may share data with:

  • Payment gateways
  • KYC/AML verification partners
  • Server and cloud hosting services
  • Legal authorities, if required

We do not share your data with marketing agencies or unrelated third parties.

5. Data Protection & Security

We use industry-standard security measures:

  • SSL encryption
  • Secure servers
  • Multi-layer firewalls
  • Restricted access to sensitive data

However, no online platform can guarantee 100% security.

6. User Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion (subject to legal limitations)
  • Withdraw consent for marketing emails
  • Ask for a copy of your stored data

Requests can be made via support@actsolution.uk

7. Data Retention

We retain user data:

  • As long as the account is active
  • For a minimum compliance period required by KYC/AML laws
  • For preventing fraud or resolving disputes
8. Third-Party Links

Our platform may contain links to external sites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

We do not allow users under the age of 18.
We do not knowingly collect data from minors.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically.
Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Information

For questions, support, or privacy requests:

📧 support@actsolution.uk
🌐 www.actsolution.uk